Overview: This Privacy Policy applies to all personal data processed by dddjl in connection with the dddjl.org platform and all associated services. References to "dddjl," "we," "us," or "our" mean the dddjl platform operator. References to "you," "your," or "Player" mean the registered user or visitor.
1. About This Privacy Policy
dddjl is committed to protecting the privacy and personal data of all users of the dddjl.org platform. This Privacy Policy describes the types of information we collect from Filipino players and other users, the purposes for which we process that information, the parties with whom we may share it, and the rights you have with respect to your personal data.
This Policy should be read alongside the dddjl Terms & Conditions, which govern your use of the platform generally. By accessing dddjl.org, creating an account, or placing a wager, you confirm that you have read and understood this Privacy Policy and consent to the data processing practices described herein.
2. Personal Data We Collect
dddjl collects the following categories of personal data:
Identity and Contact Data:
- Full legal name as it appears on your government-issued Philippine ID;
- Date of birth (for age verification — dddjl requires players to be 21 years or older);
- Registered email address;
- Philippine mobile phone number;
- Residential address in the Philippines.
Identity Verification (KYC) Data:
- Copies of government-issued Philippine identification documents (e.g., Passport, Driver's License, PhilSys National ID, UMID, SSS ID, Voter's ID);
- Selfie or liveness check photographs taken during the KYC verification process;
- Tax Identification Number (TIN) where required for regulatory reporting.
Financial and Transaction Data:
- GCash account number or Maya account details used for deposits and withdrawals;
- Bank account details (BPI, BDO, Metrobank, UnionBank) where provided for withdrawals;
- Transaction history including deposits, withdrawals, wagers, and game outcomes;
- Cryptocurrency wallet addresses where USDT TRC20 is used.
Technical and Usage Data:
- IP address and approximate geolocation derived from IP;
- Device type, operating system, and browser information;
- Session duration, pages visited, games played, and platform interaction logs;
- Cookies and similar tracking technologies (see Section 7).
Communications Data:
- Records of correspondence between you and dddjl customer support;
- Survey responses, feedback forms, and any other voluntary communications you submit to dddjl.
3. How We Collect Your Data
dddjl collects personal data through the following means:
- Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
- Automated collection: Through cookies, server logs, and analytics tools when you browse or use dddjl.org;
- Third-party sources: From payment processors (GCash, Maya, BPI, BDO), identity verification service providers, fraud prevention services, and KYC data providers where we use third-party tools to verify your identity.
Note on Sensitive Data: Identity document images and biometric data collected during KYC are treated as sensitive personal data and are subject to additional safeguards under applicable Philippine data protection regulations.
4. How We Use Your Personal Data
dddjl uses the personal data we collect for the following purposes:
- Account management: Creating and maintaining your dddjl player account, authenticating your identity at login, and managing your account settings;
- Age and identity verification: Confirming that you are at least 21 years of age and verifying your identity as required by anti-money laundering (AML) regulations;
- Transaction processing: Processing your GCash deposits, Maya deposits, bank transfers, USDT withdrawals, and other financial transactions on the platform;
- Service delivery: Providing access to casino games, slots, bingo, crash games, wheel games, and other platform features;
- Fraud prevention and security: Monitoring for suspicious activity, unauthorized account access, bonus abuse, money laundering, and other prohibited conduct;
- Regulatory compliance: Meeting our obligations under applicable gaming regulations, AML laws, and tax reporting requirements in the Philippines;
- Customer support: Responding to your queries, resolving disputes, and providing technical assistance;
- Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications (you may opt out at any time);
- Platform improvement: Analyzing usage patterns to improve the dddjl platform's performance, game library, and user experience for Filipino players;
- Responsible gaming: Monitoring for signs of problem gambling behavior and providing responsible gaming tools and interventions where appropriate.
5. Legal Basis for Processing
dddjl processes your personal data on the following legal bases:
- Contract performance: Processing necessary to fulfill our obligations to you under the dddjl Terms & Conditions — including account management, game access, and payment processing;
- Legal obligation: Processing required to comply with applicable laws — including KYC/AML obligations, age verification, and tax reporting;
- Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where our legitimate interests do not override your privacy rights;
- Consent: Marketing communications and optional features where we have obtained your explicit consent, which you may withdraw at any time.
6. Data Sharing and Third Parties
dddjl does not sell your personal data to third-party advertisers or data brokers. We may share your personal data with the following categories of recipients for the purposes described in this Policy:
- Payment processors: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, Metrobank, UnionBank, and other payment service providers necessary to process your transactions;
- KYC and identity verification providers: Third-party services that assist dddjl in verifying your identity and age as required by regulatory obligations;
- Game content providers: Software providers whose games are available on the dddjl platform, to the extent necessary to deliver those games to you;
- Fraud prevention and AML services: Third-party services that assist dddjl in detecting and preventing fraudulent activity and money laundering;
- IT and hosting service providers: Cloud hosting and technology service providers who store and process platform data on our behalf under appropriate data processing agreements;
- Regulatory authorities: PAGCOR or other competent Philippine authorities where disclosure is required by law, court order, or regulatory directive.
All third parties with whom dddjl shares personal data are required to maintain appropriate data security standards and process your data only for the purposes for which it was shared.
7. Cookies and Tracking Technologies
dddjl uses cookies and similar technologies on dddjl.org to:
- Maintain your login session and authentication state;
- Remember your language and display preferences;
- Analyze platform traffic and user behavior through analytics tools;
- Detect and prevent fraudulent or automated activity;
- Deliver relevant promotional content to logged-in users.
You may manage cookie preferences through your browser settings. Note that disabling certain cookies (particularly session cookies) may prevent you from logging in or using core platform features on dddjl.org. Strictly necessary cookies required for platform function cannot be disabled without affecting your ability to use the service.
8. Data Retention
dddjl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. In particular:
- KYC documents and identity verification records are retained for a minimum of five (5) years following account closure, as required by AML regulations;
- Financial transaction records are retained for a minimum of five (5) years;
- Customer support correspondence is retained for three (3) years;
- Technical and usage logs are retained for up to twelve (12) months.
When retention periods expire, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data is required for ongoing legal proceedings or regulatory investigations, retention may be extended until those matters are resolved.
9. Data Security
dddjl implements technical and organizational security measures appropriate to the sensitivity of the personal data we process. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and dddjl.org;
- Encrypted storage of sensitive data, including identity documents and financial account details;
- Access controls restricting personal data access to dddjl staff with a legitimate need;
- Regular security assessments and vulnerability testing of platform infrastructure;
- Two-factor authentication options available to protect your dddjl player account.
Despite our security measures, no online platform can guarantee absolute security against all threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dddjl will notify you and relevant authorities as required by applicable law.
10. Your Data Rights
Subject to applicable law, you have the following rights with respect to your personal data held by dddjl:
- Right of access: You may request a copy of the personal data dddjl holds about you;
- Right to rectification: You may request correction of inaccurate or incomplete personal data;
- Right to erasure: You may request deletion of your personal data, subject to our legal and regulatory retention obligations;
- Right to restrict processing: You may request that we limit the ways in which we process your data in certain circumstances;
- Right to data portability: You may request a machine-readable copy of data you have provided to dddjl;
- Right to withdraw consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
- Right to object: You may object to processing based on our legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact dddjl at [email protected]. We will respond to verified requests within thirty (30) days. Note that some requests may be subject to identity verification and may be limited where compliance would conflict with legal obligations.
11. Children's Privacy
dddjl does not knowingly collect personal data from individuals under the age of 21. In accordance with PAGCOR regulations and Philippine law, real-money online gaming is prohibited for persons under 21 years of age. If dddjl becomes aware that personal data has been collected from a person below the minimum age, that account will be immediately suspended, all associated funds forfeited, and the personal data securely deleted. If you believe a minor has accessed dddjl, please notify us immediately at [email protected].
12. Updates to This Privacy Policy
dddjl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform services. When material changes are made, we will post the updated Policy on dddjl.org and, where practicable, notify registered players by email. The "Last Updated" date at the top of this page indicates when the current version was published. Your continued use of the platform following any update constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the dddjl data team:
Email: [email protected]
Our support team is available 8:00 AM to 12:00 AM (midnight) Philippine Standard Time, 7 days a week. For data rights requests, please include "Privacy Request" in your subject line and your registered account email address to help us locate your records and respond efficiently.